Privacy Policy

Last updated: January 2024

Our Commitment to Privacy

LOOQRZ is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

Personal Information:

Name, email address, age, and country
Profile photos (non-explicit only)
Payment information (processed securely through Stripe)
Identity verification documents (for Looqrs only)

Usage Information:

Session history and preferences
Platform usage patterns
Device and browser information
IP address and location data

Video Session Privacy

🔒 Your Privacy is Protected:

Video sessions are NEVER recorded or stored
Conversations are private between Members and Looqrs
No video or audio data is retained after sessions end

While sessions are not recorded, our platform uses automated monitoring technology to detect inappropriate behavior and ensure compliance with our community guidelines, particularly to protect minors and maintain a safe environment.

How We Use Your Information

Facilitate video chat sessions between Members and Looqrs
Process payments and manage accounts
Verify identity and age (18+ requirement)
Improve platform safety and user experience
Send important account and service notifications
Comply with legal requirements and prevent fraud

Information Sharing

We do not sell or rent your personal information. We may share information only in these limited circumstances:

Service Providers: Stripe for payment processing, cloud hosting providers
Legal Requirements: When required by law or to protect platform safety
Safety Measures: To prevent fraud, abuse, or illegal activities

Data Security

End-to-end encryption for video sessions
Secure data storage with industry-standard protection
Regular security audits and updates
Limited access to personal information by authorized personnel only
Automatic session timeout after 1 hour of inactivity

Your Rights

Access and update your personal information
Delete your account and associated data
Control notification preferences
Request information about data we have collected
Opt out of marketing communications

Age Requirements

LOOQRZ is intended for users 18 years and older. We do not knowingly collect information from minors. If we discover that a minor has provided personal information, we will immediately delete such information and terminate the account.

For questions about this Privacy Policy or your personal information, please contact us at: looqrzllc@gmail.com